HC Townsend & Son respects the privacy of its customers and visitors. If you have any questions about the operation of our website, please write to firstname.lastname@example.org
Our website collects names, email addresses, and other personal information from customers and visitors only when submitted via one of our online forms, such as our evaluation form. This data is used solely by HC Townsend & Son and is not shared, traded, or sold to third parties.
Our website also collects non-personal data through the use of server-based “session variables,” which we use to achieve important site functionality, including the recognition of logged-in users and the secure passing of contact form information.
Our web-server also records IP addresses from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, to administer our site, to analyse trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalized, custom content. IP addresses are not linked to personally identifiable information, and their collection is standard procedure in most web-server environments.
Our website contains links to other websites. Please note that when you click on one of these links, you are entering another website, for which HC Townsend & Son is not responsible.
We’re committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this section, you’ll find information on how and why we collect, store and use personal information to improve our service. You’ll also find out how to manage the information that’s collected.
What are cookies?
Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality. Many of the cookies we use are session cookies. For example, they help us to ensure the security of your session, and can also keep you signed in to software while you move between pages. Our session security cookies are designed to be very difficult to read, change, access or use except by us when you have an active online session. They contain no personal information that can be used to identify you.
We also use semi-persistent cookies. They last beyond your session and after you have closed your browser. We use them to ensure you have a better experience when you return to the site. Semi-persistent cookies remain on your computer for a set timescale or until you choose to remove them. We do not use these cookies to target advertising or for any other purpose outside of the software.
What if I don’t want to accept cookies?
You can choose to restrict or block the cookies set by us, or any website. You’ll need to do this through your browser settings. Please note, if you block or restrict cookies on your machine, the software will be unable to function correctly.
Remember, for cookie blocking or restrictions, you’ll need to adjust the browser settings on every device you use for internet access. Read about cookies and what we use them for. You can also visit http://www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you’ll need to refer to your handset manual.